Entering an incorrect product key will result in activation errors for that product. Note: Please ensure you are using the correct product key for the Autodesk product and version you are installing. The same version of AutoCAD is in both software packages but the product key differentiates one package from the other. For example, installing AutoCAD 2018 as a point product requires product key 001J1, but installing AutoCAD 2018 from the AutoCAD Design Suite Premium 2018 requires product key 768J1. If not send an email.Product keys are required for installation of Autodesk products and are used to differentiate products that are both sold independently and as part of a product suite. After clicking on "next" you will be able to sing-in. Kindly choose 3ds Max + the newest version and "activation", in the correct field write your request. In any case I would suggest you to contact the registration team over this link and to ask them to provide you all information about your options: Installing or activating my product Only 2 activations on two different computers are allowed. If you have a 2014 perpetual version, than you would need to check how many times the serial number has been activated.
To use another version you would need to request a previous version. I removed the data from your screenshot.Ībout your issue: do you have a subscription with this serial number? If yes, than you can use only the newest version (2020) as well as the 3 previous ones (2019, 2018, 2017). It is an open place where everyone has access. Please never post a screenshot with your serial number nor post any other sensitive data on the Forum.
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